> ## Documentation Index
> Fetch the complete documentation index at: https://help.zulma.ca/llms.txt
> Use this file to discover all available pages before exploring further.

# Getting a commercial quote

> How a Zulma commercial quote works. Instant calculator, then a free written quote from a real person, no sales pressure.

We use a **hybrid pricing model** for commercial: a real-time calculator that puts you in the right ballpark instantly, plus a free written quote that confirms the exact number after a quick review by a real person.

## The two-step quote process

<Steps>
  <Step title="Try the calculator">
    Visit <a href="https://app.zulma.ca/commercial/pricing">app.zulma.ca/commercial/pricing</a>. Adjust:

    * Industry (office, retail, salon/spa, medical/dental, restaurant)
    * Approximate square footage
    * Frequency
    * Service tier (Essential, Professional, Premium)
    * Contract length (month-to-month, 3, 6, or 12 months)
    * Off-hours preference

    Watch your live monthly estimate update as you tweak. No login, no commitment. The calculator is usually within about 5–10% of the final written quote.
  </Step>

  <Step title="Submit the booking form">
    Click **Get my exact quote** at <a href="https://app.zulma.ca/commercial/book">app.zulma.ca/commercial/book</a>. The form opens with your inputs pre-filled. Add:

    * Business name and address
    * Contact info
    * Special requirements (kitchens, security check-ins, anything unusual)
    * Anything else we should know
  </Step>

  <Step title="We respond within 24 business hours">
    A real person reviews your request, may ask a follow-up question or two, and sends a written quote with exact pricing and a service-agreement preview.
  </Step>

  <Step title="Want to talk first? Ask for a quick call">
    If you'd rather discuss scope and timing before committing, just say so in the booking form and we'll arrange a quick call. No hoops, no scheduling widget. A person reaches out.
  </Step>

  <Step title="Approve and start">
    Approve the quote and accept the service agreement. We'll confirm a start date and get your first clean on the calendar.
  </Step>
</Steps>

<Info>
  Zulma isn't charging sales tax during launch. Your commercial quote is all-in. The number you see is the number you pay.
</Info>

## What we typically ask

For most commercial accounts, the calculator plus the form is enough. For more nuanced quotes, a few extra details help us scope accurately.

<AccordionGroup>
  <Accordion title="Floor plan or photos (optional, helpful)">
    A quick phone photo of each space. Lobby, washrooms, kitchen if applicable, back-of-house. Helps us scope accurately and avoid surprises after the quote.
  </Accordion>

  <Accordion title="Current cleaning provider details (optional)">
    What you pay now, what you like, and what you'd want to improve. Useful for benchmarking the quote against what you have today.
  </Accordion>

  <Accordion title="Compliance or regulatory needs">
    Health-inspection requirements for restaurants, clinical standards for medical and dental, or any industry-specific protocol. Tell us and we'll match the quote to those standards. Restaurants start at the Professional tier; for medical and dental we recommend Premium.
  </Accordion>

  <Accordion title="Off-hours scheduling preferences">
    Many commercial accounts clean outside business hours. If you want a specific window. Overnight, weekends-only, or during business hours. Note it in the booking form. Cleans after 8 pm on weekdays, or any time on weekends and holidays, carry a **+14.99% off-hours surcharge**.
  </Accordion>

  <Accordion title="Multi-site needs">
    More than one location? Mention all of them in the booking form and we'll put together a unified quote, **ask us about multi-location pricing** and we'll tailor it to your account.
  </Accordion>
</AccordionGroup>

## What's in the written quote

Your written quote spells out:

* **Monthly recurring**. Base rate, contract discount applied, and the off-hours surcharge if it applies
* **Per-visit detail**. Exactly what's covered each visit, based on your tier
* **First month and deposit**. Your first month is charged when service starts, plus a one-month deposit held on your card (not charged) and returned as **Zulma credit** at the end of the contract if nothing's outstanding
* **Service-agreement preview**. The exact agreement you'll accept
* **Start date**. When we can begin
* **Out-of-scope items**. Anything we explicitly don't cover, so there are no surprises

See [billing and terms](/commercial/billing) for the full picture on charges, deposits, and invoicing.

## How tier and contract length shape the price

The calculator does this for you, but here's the logic behind the number.

| Lever               | Effect                                                                                                  |
| ------------------- | ------------------------------------------------------------------------------------------------------- |
| **Service tier**    | Essential sits at the low end of your industry's range, Professional in the middle, Premium at the top. |
| **Contract length** | Month-to-month 0% · 3-month **5%** off · 6-month **10%** off · 12-month **15%** off.                    |
| **Off-hours**       | **+14.99%** for cleans after 8 pm weekdays, or any time on weekends and holidays.                       |

Most accounts pick **Professional**. For a full breakdown of what each tier includes, see [commercial service tiers](/commercial/service-tiers).

## Pricing transparency

Our calculator number is **typically within about 5–10%** of the final written quote. Reasons it might shift:

* **Square footage is off**. We confirm the real area when we scope the job
* **Hidden complexity**. Multi-floor walks, basement spaces, security check-ins
* **Special requirements**. Anything beyond a standard clean

We'll always explain why the final differs from the calculator, and you can adjust scope or walk away. **No pressure to sign on the spot.**

## Apex. A different process

[Apex](/commercial/apex) is our private commercial division for environments that need discretion. Executive offices and boardrooms, high-net-worth residences, luxury post-construction. It's **by introduction only**, with no public self-serve booking.

<Card title="Inquire about Apex" href="https://app.zulma.ca/commercial/apex">
  Apex inquiries route to a principal directly, with an NDA and reliability screening before any site visit.
</Card>

## Questions before you submit?

<Card title="business@zulma.ca" href="mailto:business@zulma.ca">
  Email <strong>[business@zulma.ca](mailto:business@zulma.ca)</strong>. Most pre-quote questions are answered the same business day.
</Card>