> ## Documentation Index
> Fetch the complete documentation index at: https://help.zulma.ca/llms.txt
> Use this file to discover all available pages before exploring further.

# Host laundry options (L1/L2/L3)

> Three laundry levels for short-term-rental turnovers. Clean only, washed open-loop, or stay-and-guarantee. So each unit is guest-ready your way.

Every Zulma for Hosts turnover includes a full clean. The laundry level decides how far the Pro goes with your linen on top of that. From nothing at all, to washing the used set, to staying the full cycle so beds are made with freshly dried sheets before they leave.

You pick a default level when you set up a property, and you can change it any time. You own the linen at every level, Zulma supplies none.

<Info>
  Laundry is part of **Zulma for Hosts** (short-term-rental turnovers), live in **Niagara Falls** and **Niagara-on-the-Lake** at launch. New to the service? Start with [How turnovers work](/hosts/how-turnovers-work).
</Info>

## The three levels at a glance

| Level  | Name                  | Added cost                                    | What the Pro does                                                                                 | Requires                          |
| ------ | --------------------- | --------------------------------------------- | ------------------------------------------------------------------------------------------------- | --------------------------------- |
| **L1** | Turnover only         | **+\$0**                                      | Cleans the unit; you handle all linen yourself                                                    | Nothing extra                     |
| **L2** | Turnover + Wash       | **+\$12–\$30** by size                        | Makes beds from your clean spare set, washes the used set, photo of the dryer running (open-loop) | In-unit washer/dryer + 3 par sets |
| **L3** | Turnover + Guaranteed | **adds \~\$28–\$55** by size (3–4BR by quote) | Stays the full cycle: wash → dry → fold → store → photographed, all in one visit (closed-loop)    | In-unit washer/dryer              |

Prices are added to your turnover price. You see your exact figures when you add a property. The [hosts pricing page](/hosts/pricing) explains how the turnover base is calculated.

## L1, Turnover only (+\$0)

The Pro cleans the unit and leaves the linen to you. No washing, no bed-making with our hands on your sheets. You (or your own service) manage every set.

Pick L1 when:

* You already have a linen service or cleaner who handles laundry separately.
* You swap linen yourself between stays.
* The unit has no in-unit laundry.

## L2, Turnover + Wash (open-loop)

The Pro makes the beds guest-ready from your **clean spare par-set**, then puts the used set in to wash and dry. You get a **photo of the dryer running** as proof the cycle started.

This is an **open-loop, no-blame handoff**: the Pro starts the wash but doesn't wait for it to finish. The freshly washed set is ready for the next turn. One Pro owns the whole turn. There are no cross-Pro handoffs within a single turnover.

**What you need for L2:**

* An **in-unit washer and dryer**.
* At least **3 par sets** of linen, so there's always a clean spare on hand.

**Added cost, by property size:**

| Property size | Added to turnover |
| ------------- | ----------------- |
| Studio        | **+\$12**         |
| 1BR           | **+\$14**         |
| 2BR           | **+\$16**         |
| 3BR           | **+\$23**         |
| 4BR           | **+\$30**         |

Pick L2 when:

* You have in-unit laundry and a rotation of par sets.
* You want the used linen washed without paying for the Pro to wait out the full cycle.
* A best-effort, ready-for-next-turn handoff works for your place.

## L3, Turnover + Guaranteed (closed-loop)

The Pro **stays for the full cycle**. Wash, dry, fold, store, and photograph. All on the same visit. When they leave, the linen is done and put away, not mid-cycle. This is a **closed-loop** guarantee: everything is finished and documented before the unit is signed off.

**Added cost:** roughly **\$28–\$55 per turn** depending on property size. **3–4BR properties are priced by quote** because the cycle time and linen volume vary more at that size. You see your exact figure when you add the property, or [reach out](mailto:hello@zulma.ca) for a quote.

Pick L3 when:

* You want every turn left fully done. Folded and stored, guaranteed.
* You'd rather not depend on a par-set rotation or a best-effort handoff.
* The unit's timing or guest expectations call for a closed loop.

## Choosing your level

<CardGroup cols={3}>
  <Card title="L1, Turnover only">
    Cheapest. You own all linen handling. Good if you already have a laundry service or no in-unit machines.
  </Card>

  <Card title="L2, Turnover + Wash">
    Mid-range. In-unit W/D plus 3 par sets. Used set washed, dryer-running photo, open-loop.
  </Card>

  <Card title="L3, Turnover + Guaranteed">
    Most complete. Pro stays the full cycle. Washed, dried, folded, stored, photographed in one visit.
  </Card>
</CardGroup>

<Note>
  You set a default laundry level per property and can change it whenever you like. Different properties can run different levels.
</Note>

## Good to know

<AccordionGroup>
  <Accordion title="Who provides the linen?">
    You do, at every level. Zulma supplies no linen. For L2, you'll need at least 3 par sets so there's always a clean spare ready while the used set is being washed.
  </Accordion>

  <Accordion title="What's the difference between open-loop and closed-loop?">
    **L2 is open-loop:** the Pro starts the wash and sends a photo of the dryer running, but doesn't wait for it to finish. The clean spare set is what makes the unit guest-ready. **L3 is closed-loop:** the Pro stays until everything is washed, dried, folded, stored, and photographed in that same visit.
  </Accordion>

  <Accordion title="Can I use L2 without in-unit laundry?">
    No. L2 and L3 both need an in-unit washer and dryer. If the unit has no machines, choose L1 and handle linen yourself.
  </Accordion>

  <Accordion title="How do I know which proof I'll get?">
    L2 includes a **photo of the dryer running**. L3 includes the linen **photographed** as part of the finished cycle. Every turnover, regardless of laundry level, also comes with before/after photo proof of the clean itself.
  </Accordion>

  <Accordion title="If something's not right, what happens?">
    Tell us and we'll make it right with a re-clean or a Zulma credit. For the full turnover guarantee and its limits, see [How turnovers work](/hosts/how-turnovers-work).
  </Accordion>
</AccordionGroup>

<Tip>
  Zulma isn't charging sales tax during launch. The laundry add-on you see is all-in.
</Tip>

## Next steps

<CardGroup cols={2}>
  <Card title="How turnovers work" href="/hosts/how-turnovers-work">
    Calendar links, same-day turns, photo proof, and one-Pro-owns-the-turn.
  </Card>

  <Card title="Hosts pricing" href="/hosts/pricing">
    How turnover prices, commitment discounts, and same-day surge are calculated.
  </Card>

  <Card title="Get set up" href="/hosts/getting-started">
    Add a property, link your calendar, and choose your default laundry level.
  </Card>

  <Card title="Contact us" href="mailto:hello@zulma.ca">
    Questions on multi-property accounts or an L3 quote? We're one email away.
  </Card>
</CardGroup>