> ## Documentation Index
> Fetch the complete documentation index at: https://help.zulma.ca/llms.txt
> Use this file to discover all available pages before exploring further.

# Zulma Help Center

> Answers about booking, services, payments, cancellations, and joining the Zulma crew. One place for Niagara homes, hosts, and businesses.

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      <h1 className="text-center text-4xl font-semibold tracking-tight text-gray-900 dark:text-gray-50">
        How can we help?
      </h1>

      <p className="text-center text-balance text-base text-gray-600 dark:text-gray-400 mt-2">
        Find answers about booking, services, payments, and joining the Zulma crew. All in one place.
      </p>
    </div>

    <div className="flex w-full max-w-lg flex-col gap-4">
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            <div className="flex min-w-0 flex-1 items-center gap-2">
              <Icon icon="search" size={14} className="shrink-0 text-gray-700 dark:text-gray-400" />

              <div className="min-w-0 truncate font-normal text-gray-500 hover:text-gray-500 dark:text-white/50 dark:hover:text-white/50">
                Search for articles
              </div>
            </div>

            <span className="flex-none text-xs font-semibold text-gray-500 hover:text-gray-500 dark:text-white/50 dark:hover:text-white/50">
              ⌘K
            </span>
          </button>
        </div>

        <button type="button" id="custom-homepage-assistant-entry" data-assistant-trigger aria-label="Ask AI" className="group/ai flex pointer-events-auto h-11 w-full shrink-0 cursor-pointer flex-row items-center justify-center gap-1.5 rounded-full bg-gray-50 px-4 text-sm font-normal leading-6 text-gray-500 shadow-none ring-1 ring-gray-100 hover:text-gray-600 hover:ring-gray-200 dark:bg-white/[0.04] dark:text-white/50 dark:ring-1 dark:ring-white/[0.08] dark:hover:text-white/70 dark:hover:ring-white/15 sm:w-auto">
          <Icon icon="sparkles" size={16} className="shrink-0 text-gray-700 group-hover/ai:text-gray-800 dark:text-gray-400 dark:group-hover/ai:text-gray-200" />

          <span className="whitespace-nowrap text-gray-500 dark:text-white/50">Ask AI</span>
        </button>
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      <div className="flex flex-wrap items-center justify-center gap-3 text-sm text-gray-500 dark:text-gray-400">
        <span>Popular searches</span>

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                              <button
                                key={term}
                                type="button"
                                data-popular-search
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                                className="rounded-md bg-gray-100 px-1.5 py-1 font-mono text-xs font-bold uppercase tracking-tight text-gray-600 transition hover:bg-gray-200 dark:bg-white/10 dark:text-gray-300 dark:hover:bg-white/15"
                              >
                                {term.toUpperCase()}
                              </button>
                            ))}
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    <h3 className="text-base font-medium text-gray-900 dark:text-gray-50">Featured guides</h3>

    <Columns cols={3}>
      <Card horizontal icon="rocket" iconType="light" title="Get started" href="/introduction">
        How Zulma works, service area, and booking your first clean
      </Card>

      <Card horizontal icon="calendar" iconType="light" title="Booking guides" href="/booking/how-to-book">
        One-time and recurring bookings, add-ons, and cancellations
      </Card>

      <Card horizontal icon="shield-check" iconType="light" title="Trust & safety" href="/trust/vetting">
        Vetting standards, insurance coverage, and how we handle quality issues
      </Card>
    </Columns>
  </div>

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    <h3 className="text-base font-medium text-gray-900 dark:text-gray-50">All guides</h3>

    <Columns cols={3}>
      <Card title="Services" icon="sparkles" iconType="light" href="/services/overview" cta="Browse">
        Standard, deep, move-in/out, post-construction, lawn care, and car detailing
      </Card>

      <Card title="Booking" icon="calendar-check" iconType="light" href="/booking/how-to-book" cta="4 articles">
        How to book, recurring schedules, add-ons, and cancellations
      </Card>

      <Card title="Account" icon="circle-user" iconType="light" href="/account/overview" cta="4 articles">
        Payments, credits, disputes, and account settings
      </Card>

      <Card title="Trust & Safety" icon="shield-check" iconType="light" href="/trust/vetting" cta="3 articles">
        Crew vetting, insurance, and common questions
      </Card>

      <Card title="Commercial cleaning" icon="building-2" iconType="light" href="/commercial/getting-a-quote" cta="Browse">
        Quotes, service tiers, billing, and the Apex premium division
      </Card>

      <Card title="Zulma for Hosts" icon="key-round" iconType="light" href="/hosts/overview" cta="Browse">
        Automated short-term-rental turnovers with photo proof and laundry options
      </Card>

      <Card title="Join as a cleaner" icon="briefcase" iconType="light" href="/cleaners/overview" cta="Browse">
        Requirements, application process, pay, and bonuses
      </Card>

      <Card title="Memberships" icon="badge-check" iconType="light" href="/memberships/plans-and-perks" cta="Read article">
        Zulma+ and Zulma Household perks, cashback, and quarterly credit
      </Card>

      <Card title="Lawn care" icon="leaf" iconType="light" href="/services/lawn-care" cta="1 article">
        Mowing, spring and fall cleanups, and hedge trimming
      </Card>
    </Columns>
  </div>

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    <h3 className="text-base font-medium text-gray-900 dark:text-gray-50">Suggested articles</h3>

    <p className="text-base text-gray-600 dark:text-gray-400">
      Popular starting points from the Zulma Help Center
    </p>
  </div>

  <Columns cols={2} className="suggested-articles">
    <Card title="How to book your first clean" icon="calendar-plus" iconType="light" href="/booking/how-to-book" cta="Read article">
      Pick a service, configure your home details, and confirm in under a minute. The price you see is all-in.
    </Card>

    <Card title="Set up recurring cleaning" icon="repeat" iconType="light" href="/booking/recurring" cta="Read article">
      Save up to 20% and never think about booking again with weekly, biweekly, or monthly schedules.
    </Card>

    <Card title="Cancellation policy" icon="calendar-x" iconType="light" href="/booking/cancellation" cta="Read article">
      Understand the cancellation windows and when fees apply.
    </Card>

    <Card title="Become a Zulma cleaner" icon="user-plus" iconType="light" href="/cleaners/apply" cta="Read article">
      Apply in minutes and start accepting jobs once you're approved.
    </Card>
  </Columns>

  <Note>
    Laundry (wash, dry, and fold) is coming soon to Niagara. Tap Remind me in the app to join the waitlist.
  </Note>
</div>
