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Find answers about booking, services, payments, and joining the Zulma crew. All in one place.
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Featured guides
Get started
How Zulma works, service area, and booking your first clean
Booking guides
One-time and recurring bookings, add-ons, and cancellations
Trust & safety
Vetting standards, insurance coverage, and how we handle quality issues
All guides
Services
Standard, deep, move-in/out, post-construction, lawn care, and car detailing
Booking
How to book, recurring schedules, add-ons, and cancellations
Account
Payments, credits, disputes, and account settings
Trust & Safety
Crew vetting, insurance, and common questions
Commercial cleaning
Quotes, service tiers, billing, and the Apex premium division
Zulma for Hosts
Automated short-term-rental turnovers with photo proof and laundry options
Join as a cleaner
Requirements, application process, pay, and bonuses
Memberships
Zulma+ and Zulma Household perks, cashback, and quarterly credit
Lawn care
Mowing, spring and fall cleanups, and hedge trimming
Suggested articles
Popular starting points from the Zulma Help Center
How to book your first clean
Pick a service, configure your home details, and confirm in under a minute. The price you see is all-in.
Set up recurring cleaning
Save up to 20% and never think about booking again with weekly, biweekly, or monthly schedules.
Cancellation policy
Understand the cancellation windows and when fees apply.
Become a Zulma cleaner
Apply in minutes and start accepting jobs once you’re approved.
Laundry (wash, dry, and fold) is coming soon to Niagara. Tap Remind me in the app to join the waitlist.