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Documentation Index

Fetch the complete documentation index at: https://help.zulma.ca/llms.txt

Use this file to discover all available pages before exploring further.

Every dollar you earn on Zulma flows to your bank account once a week, every Tuesday, via Stripe Connect direct deposit. Before you accept a single job, you see the full payout breakdown — base pay, bonuses, and any applicable tip — with no hidden deductions on the other side.

Pay structure

Base pay per job varies by service type and duration. The exact amount is displayed in the job offer before you accept. Zulma never takes more than 25% per job. That means at least 75 cents of every dollar collected for the job comes to you. Tips are 100% yours. Zulma takes no portion of any tip, ever. When a customer adds a tip through the platform, the full amount is yours. Pay transparency is required by law. Ontario’s Digital Platform Workers’ Rights Act requires that you see the complete payout before accepting any job offer. Zulma complies fully — the breakdown you see before accepting is the breakdown you receive.

Sample weekly take-home

This is a real example from a Zulma cleaner in Niagara — 11 jobs, 4.96★ average rating.
ItemAmount
Base pay (11 jobs)$1,020
Weekend bonus (3 jobs)$45
Surge matches (2 jobs)$22
5-star streak bonus$25
Customer tips$85
Total direct deposit$1,247
Every cleaner sees this exact style of breakdown for every individual job before they accept it. The weekly deposit is the sum of all accepted jobs that settled in the period.

Direct deposit schedule

Payments are processed via Stripe Connect and deposited every Tuesday into your linked bank account. You can track your earnings and view your payout history in real time from the app.

Tax treatment

As an independent contractor, you are responsible for:
  • Income tax — set aside a portion of each deposit; Zulma does not withhold on your behalf.
  • CPP contributions — self-employed individuals contribute both the employee and employer share.
  • HST registration and remittance — if your gross annual revenue from all sources exceeds $30,000, you are required to register for an HST number and remit HST to the CRA.
Zulma issues a T4A to every crew member earning $500 or more in a calendar year, summarizing total payouts. You will receive your T4A before the CRA filing deadline each year.
A T4A summarizes what Zulma paid you during the calendar year. It does not include tax withheld, because none is withheld. You use this amount when filing your self-employment income on your personal tax return.

Supplies and equipment

Most cleaners bring their own supplies and equipment. Zulma offers an optional bulk-purchase program for vacuums, mops, and eco-friendly cleaning products at 20–35% off retail — a benefit of being part of the platform even though you’re an independent contractor. Customers can also choose to provide their own supplies if they prefer; this is noted on the job offer before you accept.