What Apex is
Apex runs differently from the rest of Zulma. The work is done by W-2 employees. Direct staff, not contractors. So the same vetted, accountable team returns to your space. It’s designed for settings where privacy, predictability, and trust are non-negotiable:- Executive offices and boardrooms
- High-net-worth private residences
- Luxury post-construction handovers
Apex is by introduction or inquiry only. There’s no self-serve booking. Every engagement starts with a conversation and a scoped site visit.
Who it’s for
Apex suits environments that can’t be handled like an ordinary account: places where the cleaning team needs to be discreet, screened, and consistent, and where the work is sensitive enough that “anyone available” isn’t an option. If your space requires a non-disclosure agreement, vetted personnel, and a single accountable point of contact, Apex is built for you. For standard commercial accounts. Offices, retail, salons, medical, restaurants. See our commercial service tiers instead.The screening
Before anyone sets foot in your space, the Apex crew clears a heightened bar:- NDA-bound. Every team member signs a non-disclosure agreement
- Government-reliability screened. Beyond a standard background check
- $5M insured and bonded
- WSIB-cleared
Published rates
Exact scope is quoted after a site visit. Published starting rates:| Engagement | From |
|---|---|
| Hourly | $175 / hr (4-hour minimum) |
| Project | from $2,500 |
| Apex Reserve (monthly retainer) | from $3,500 / month (≈ 20 guaranteed hours) |
These are starting rates. Your final quote is set after a principal reviews your space in person and scopes the work.
How to inquire
Send your inquiry
Start at app.zulma.ca/commercial/apex. Tell us about your space and what you need handled.