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Once you are approved, jobs reach you in one of two ways. You can go online for instant work nearby, or declare your weekly availability so scheduled jobs match to you ahead of time. Both lead to the same thing: a single, clear offer with everything you need to decide.

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Two ways to get matched

Go online

Flip yourself online in the app and you become eligible for instant jobs near you. Good for filling gaps in your day or working on demand.

Declare your availability

Set the weekly hours you want to work, with blackout or exception days for time off. Scheduled jobs match to you ahead of time, so your week fills in advance.
You can use both. Many Pros set a weekly availability for their predictable hours and also go online when they have extra time.

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How an offer works

When a job matches you, you get a single offer. Not a list to scroll, not a race against ten other Pros. One offer, with the details, sent to you.
1

The offer arrives

You see the customer’s details and any photos or notes they uploaded about the space. Review the brief before you decide.
2

You have about 60 seconds to accept

Tap to accept while the offer is live. If the customer specifically requested you, you get a little longer, about 75 seconds.
3

If you pass, it cascades

Let the timer run out or decline, and the offer moves on to the next Pro. No penalty for passing. The job is simply matched to someone else.
Because every offer is a single offer, what you see is yours to take. Read the brief, check the photos, and accept the work that fits you.

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Offer windows at a glance

SituationTime to accept
Standard offer~60 seconds
Customer requested you specifically~75 seconds

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What is in the offer

Before you accept, you can see what you are walking into.
You seeWhy it helps
Customer detailsKnow where the job is and who you are working with.
Photos the customer uploadedSense the size and condition of the space.
Notes and the customer’s briefCatch any special requests or access instructions up front.
Take the moment to read it. Accepting with eyes open means fewer surprises on site.

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Instant jobs vs scheduled jobs

You are online and an instant job nearby matches to you. You accept and head over. This is on-demand work for whoever is online and close.
Seeing a scheduled job that you cannot start yet is normal. It will move to startable inside the 60-minute window before its start time.

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Tips for your first jobs

Offers are time-limited. With notifications on, you will not miss the window to accept.
The customer’s photos and notes tell you what to expect. A quick read now saves time on site.
Passing on an offer is fine and carries no penalty. Accept the jobs that match your time, your tools, and the services you are approved for.
Declare your weekly availability for steady scheduled work, and go online to pick up instant jobs when you have a free stretch.

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After you accept

Accepting an offer starts the job lifecycle in the app, from heading out to marking the work complete. See what happens on the job for the full flow. Not approved yet? Start your application and you will be taking offers before long. Questions about dispatch or your offers? Email support@zulma.ca.