A vulnerable sector check is a police record check that also screens for records relevant to working with vulnerable people. You book it through your local police service, not through Zulma.
When you need it
You do not need the police check to get approved. You are approved on your government ID, your profile photo, and your background check. The vulnerable sector police check comes next, before you accept your first in-home job.This is separate from the background check you complete during onboarding. The background check is part of getting approved. The vulnerable sector police check is a document you obtain from your local police service and upload before your first job.
How to get one
1
Contact your local police service
In Niagara, that is the Niagara Regional Police Service. Look for “police record check” or “vulnerable sector check” on their website. Many services let you start the request online.
2
Apply and verify your identity
You will need government-issued ID. Some services ask you to apply online and then confirm your identity in person or electronically.
3
Pay the fee
You pay the police service directly. The fee is typically around $55, though it varies by service.
4
Receive your check and upload it
When your check is ready, open your application in the Pro app and upload it. A reviewer confirms it, then it is on file.
Cost and timing
Keep it current
Renew your vulnerable sector police check every 12 months so it never lapses. We flag it before it expires. If it lapses, you will not be offered new in-home jobs until a current check is back on file.Next steps
Your \$2M insurance
Another before-first-job requirement: what valid coverage shows and how to get it.
Identity and background checks
The ID verification and background check you complete to get approved.