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Documentation Index

Fetch the complete documentation index at: https://help.zulma.ca/llms.txt

Use this file to discover all available pages before exploring further.

Booking a Zulma service takes only a few minutes. Visit app.zulma.ca, pick your service, configure your home, and choose a time slot. Your card is pre-authorized but not charged until a crew member accepts — and matching typically takes under 30 seconds.
1

Choose a service

Go to app.zulma.ca and select the service you need:
  • Standard Clean — regular upkeep for a fresh home (from $169)
  • Deep Clean — top-to-bottom, every corner (from $256)
  • Move-in / out — complete clean for transitions (from $297)
  • Post-Construction — remove dust and debris after a build (from $338)
  • Lawn care — mowing, seasonal cleanups, hedge trim, and more
2

Configure your home

Select the number of bedrooms and bathrooms so Zulma can quote you accurately. Then choose any add-ons you want included — each one adjusts your quoted price in real time before you confirm. Add-ons are entirely optional.
3

Pick a date and time slot

Choose Today for same-day service or pick a future date to schedule ahead. Available time slots are:8:00 AM · 10:00 AM · 11:00 AM · 12:30 PM · 2:00 PM · 3:30 PM
Same-day bookings made less than 24 hours in advance include a $50 rush fee, shown transparently on your quote before you confirm.
4

Enter your home details and access notes

Enter your home address and select your property type (house, townhouse, condo, or apartment). Then add any notes your crew member should know before they arrive — all fields are optional but helpful:
  • Property access — lockbox code, smart lock code, gate code, or parking instructions
  • Pets & people — let the crew know if pets will be home
  • Kitchen, bathrooms, bedrooms — any specific room requests
  • Mobile number — add your number to receive ETA texts (used only for this booking, no marketing)
5

Review your price and continue to payment

Before you confirm, review the full price breakdown:
  • Base price (based on service, bedrooms, and bathrooms)
  • Any add-ons you selected
  • Same-day rush fee (+$50, if applicable)
  • HST (13%)
When you’re ready, tap Continue to payment. Your card is pre-authorized for the quoted amount — it is not charged until a crew member accepts the job.
6

Get matched

After you confirm, Zulma matches you with an available, vetted crew member. Average match time is under 30 seconds in the Niagara core service area. You’ll be notified as soon as someone accepts.
You only pay when a crew member accepts. If no one accepts your booking, your pre-authorization is fully released and nothing is charged to your card.
After a great visit, save that crew member to your favorites. You can re-book the same person directly from your home screen or from account/favorites, and Zulma will match them to your next booking whenever they’re available.